We're here to help

Browse the topics below to find what you are looking for.

Business loans

  • Who can apply for a loan?

    Any business (limited company, sole trader, partnership) that takes some, a lot or all of their revenue through debit/credit card, by card machine or online using a payments processor. The business must be registered in the Republic of Ireland, trading for 12 months minimum. Your loan will be repaid by a small % of your credit card takings on a daily basis.

    Personal Loans
    We only provide business loans to Irish registered businesses, if you are seeking a  personal loan please contact your Bank / Credit Union or other provider.

  • How much can I borrow?

    Loans are available from €10,000. The amount you are eligible for will depend on how much revenue you take by debit/credit or online payments. For typical businesses, this would mean a minimum card income amount of €10,000 per month.

    We consider loans above €100,000, if you are a new customer to GRID you can commence an application here, if you are an existing GRID customer follow this link to login to your account, a member of the GRID team will be in touch to guide if required. 

  • What is the maximum loan term?

    GRID business loans are designed to be short-medium term finance and are most suited for working capital purposes. The loans are designed to be a rolling credit facility over time and once onboarded you will be building up information and credit history with GRID to support further applications. Each individual loan(s) runs over 12 months but we can design funding solutions with multiple drawdowns over time (tranches).

    You can apply for additional facilities at any time during the course of your GRID loan by simply accessing your GRID account, GRID will also contact you when you have repaid your current loan sufficiently to invite renewal applications.

  • Can we use multiple businesses to fund the repayment of the loan?

    We understand that businesses can be structured in many ways. The GRID Team will aim to design a repayment structure to suit your business needs.

Existing Users

  • Forgot password

    To request a new password, click here.

  • Other queries

    If none of the above suggestions address your query, please submit your query to the Support Team here.


  • How can I apply?

    We know that your time is limited which is why we have made it easy for you to apply 24/7 from the comfort of your own office, premises or home. Apply online by completing some simple information about your business and uploading easy to access supporting up to date documents. This is best completed on your desktop computer for ease of uploading documents.

  • What paper work do I need to start the process?

    The application itself takes 3 minutes to complete online. At minimum, you will be asked to upload 

    1.  6 months up to date bank statements, 
    2. 1 months most recent merchant statements 
    3. Up to date tax clearance cert (or letter from your accountant if no tax cert is available) – to make the process easier this can also follow the approval process, prior to the loan being funded 

    For larger loans, we may also require audited financial accounts and management accounts. For more details please check our FAQ "What are the GRID product types and information requirements?".

  • How quickly can I get a loan?

    When our team have a complete application, approval can be given within 24 hours. To complete the online loan documentation and to set up your flexible repayments, this may take 3 – 7 workings days, after which we will transfer your funds to your nominated bank account.

  • What is the likelihood of my application being approved?

    We have a high approval rate because our approval decisions are based on the strength of the revenue that you are collecting by debit/credit card and/or online payments, your time trading as a business and the tax status of the business. If a tax clearance cert is not available, a letter from your accountant stating the tax status/ outstanding position will also be accepted.

  • What are the GRID product types and information requirements?

    The GRID product suitable for you will be determined on your business type, sector, length of time trading, repayment capacity & credit criteria, monthly credit card and/or online turnover and amount of loan you require.

  • Can I have more than one loan with GRID Finance?

    Yes, you can have more than one loan facility with GRID. the GRID Team will assess all existing facilities and debt before approving a new loan. Depending on your current repayment levels with us, we may need to refinance your balance to ensure there is no pressure on your ability to repay on a daily basis and manage your cashflow. The further you are through you are repaying your loans the better value you secure from the finance.

  • Do you take security for the loans?

    There is no formal security such as property required for the loans. In all instances we seek a personal guarantee from the signatories of the loan. For larger loans we may also seek a deed of assignment over the merchant/card receivables. More details are provided in our FAQ "What are the GRID product types and information requirements?".

  • I am unable to obtain a tax clearance cert as I have some tax arrears/arrangement/ connected entity tax issues can I still qualify for a loan?

    Yes – GRID understands there may be arrangements in place or some tax arrears at certain times of the year. If a tax clearance cert is not available you can provide Revenue screenshots or a letter from your accountant outlining the situation so we can understand the position and underwrite your loan. This can follow the original application if you want to secure your approval first.


  • How are my flexible repayments made?

    The advantage of the GRID loan is that your repayments are flexible and are made using a small portion of your daily debit/credit card income or online payments. These small portion repayments are collected directly from your merchant services account.  We do this by creating a smart settlement account between your merchant services account and the GRID Repayments Account. Click here to see a visual version of how it works.

  • When do my loan repayments begin?

    Repayments will begin the same day that the funds are transferred to your nominated bank account.

  • How do GRID calculate the repayment (daily batch) % on the loan?

    1. We review your last 6/12 months of card volume and set the % based on that. If we expect seasonality we apply an additional % (Buffer%) to ensure that the loan is repaid on time. A buffer % may also be applied if the case is deemed higher risk. 

    2. The loan is designed to be flexible so at different times of the year the loan may be behind target and at other times it may be ahead but we are okay with that as we set the overall % to ensure the loan is repaid on time. 

    Example: 1

    Amount of loan: €30,000
    Average monthly Card Volume as assessed during credit review: €39,652
    Based on 240 working days per year this implies daily credit card receipts of 1,983. 

    Amount to be repaid over 12 months: €33,600
    Based on 240 working days per year this implies a daily repayment of €140
    €140 per day as a % of €1,983 us 7%. As we only received 6 months bank statements and the business is highly seasonal an additional buffer % of 2% has been applied. The final batch % is 9%. 

  • How do I make a change to my daily batch repayment %?

    You can request changes to your repayment levels by emailing collections@gridfinance.ie and we will review your case. 

  • My loan is ahead of plan. Can I reduce my batch % ?

    It is the responsibility of the customer to monitor the performance of their loan. Where a business is repaying more quickly than expected (normally due to the business doing much better than historically) the customer can apply for a reduction to the repayment (batch %) if they do not want to repay early. Applications for a reduction in batch % can be completed by emailing collections@gridfinance.ie  

  • Does it take long for my card or online receipts after loan repayments are deducted to be transmitted to my own bank accounts?

    No, depending on when they are received to us within the day they are typically received by you within half a business day to your own bank account. For example, if they are received by us before 9:30 you will receive them by c 2p.m. Between 9:30 and 1 o clock will be received by you before 5p.m the same day and anything received in the afternoon will be received by you by lunch time the next day. You can use your GRID account to see all payments coming in and out and easily reconcile all your transactions on a live basis. 

  • Is there a penalty if I repay my loan early?

    There are no early repayment fees on our products. 


  • How much does the GRID loan cost?

    There are no hidden fees on a GRID business loan. The cost of your loan is made up of two items.

    The first item is the GRID Arrangement Fee, this is fixed at €5 per €100, for instance a €10,000 would translate to a GRID Arrangement Fee of €500 (excl. VAT). This is only charged when you drawdown the facility and we will incorporate this into your loan so you receive the full €10,000 you have requested   

    The second item is the Cost of Capital, this is determined by the term and amount of the loan.. The Cost of Capital depends on your product type but for our most common loans are typically 1% cost of capital per month so depending on the term that is requested and agreed but for a 12 month term this would be €1,200 (12%)  (no VAT charged) or €600 (6%) for a 6 month term. 

    All GRID Lite and Lite+ Products operate at a fixed cost of capital of per month and GRID Growth products are priced on risk so may vary slightly depending on the output of the underwriting assessment. For more details please check our FAQ "What are the GRID product types and information requirements?".

  • Why are the loans priced at Cost of Capital rather than APR?

    The loans are designed to be flexible so that it will flex with your business cashflow and there are no fixed monthly amounts to be paid. If you have a quiet period in your business for 3 months then you are paying less in that period and the loan will catch up during your busier period. We simply charge an interest rate for the period at the outset of the loan based on the term for simplicity purposes.