We will keep your personal information completely confidential. It will only be shared with others for the reasons that we have outlined below – Our Terms and Conditions of business are available here.
Data is being collected by the various facets of GRID Finance (these being GRID Finance Impact Limited, GRID Business Platform DAC & GRID Wealth DAC). As data controller we follow the 8 core rules as set down by the Irish data protection commissioner, these can be found here.
Personal data that is collected on you is predominantly provided by you via email, calls, letters your authorised third parties. The only other sources of personal data are from publicly available information from the Companies Registration Office or judgment searches. This data is required in due diligence process of assessing applications from prospective borrowers. Personal Information or data can be considered any Information relating to a living individual who is, or can be, identified by that information, including data that can be combined with other information to identify an individual. This can be a very wide definition, depending on the circumstances, and can include data which relates to the identity, characteristics or behaviour of an individual or influences the way in which that individual is treated or evaluated.
We process (including storage) your data in the performance of a contract. Namely, to assess the creditworthiness of business applicants (and any relevant persons connected with such businesses, including employees, directors, representatives, partners, shareholders, guarantors and beneficial owners) for a loan and facilitate the connection of feasible business loans, with lenders seeking an appropriate return for their investment.
In the completion of any loan facilities, it will be necessary to share your personal information with third parties in a variety of circumstances:
By using the platform, you agree that GRID Finance may share certain transactional data associated with loans entered on the platform. The sharing of this transactional data will not result in your identity or personal details being shared.
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
By law we have to keep basic information about our customers (including Contact, Identity, Financial and Platform Data) for seven years after they cease being customers for tax purposes. In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.
We will retain and securely destroy your personal information in accordance with applicable laws and regulations.
In the very specific incidences where data is shared, GRID Finance cannot be held liable for any use or misuse of this data. If you become aware of any use/misuse of data, you will inform us immediately through the customer care centre email@example.com
Our payment providers are Wirecard, Nua Pay and Fire Financial Services Ltd. When payments are processed through these providers your details are processed and controlled by them. They are responsible for compliance with the Payment Card Industry (PCI) data security standard.
Your Personal Data is defined as information relating to a living individual who is, or can be, identified by that information, including data that can be combined with other information to identify an individual.
You have the following rights in relation to your personal data. You have the right to:
If you want to exercise any of the above rights, please contact us on firstname.lastname@example.org
We are obliged to respond without undue delay. In most instances, we will respond within one calendar month. If we are unable to deal with your request fully within a calendar month (due to the complexity or number of requests), we may extend this period by a further two calendar months. Should this be necessary, we will explain the reasons why. If you make your request electronically, we will, where possible, provide the relevant information electronically unless you ask us otherwise.
How to contact us: if you have any questions about how your personal data is gathered, stored, shared or used, or if you wish to exercise any of your data rights, please contact us at email@example.com
You have the right to complain to the Data Protection Commission or another supervisory authority. You can contact the Office of the Data Protection Commissioner here
We value your trust in providing us with your personal information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
We know how frustrating it is to receive unsolicited email. Our commitment is to be as email friendly as possible. We will not sell your email address to other commercial entities or advertise the products of other commercial entities to you. We will need to contact you by email for a variety of reasons. These reasons include:
When you apply for a loan on the GRID Finance Platform we will perform a credit check with a range of credit reference agencies. They may maintain a record of such a search on their database. If you should fall into default, we may record this on your credit file with a variety of credit reference agencies. We are not obliged to give you notice of recording this default on your credit file, but we will make every effort to inform you. For these purposes, default is referred to as a payment not received within 1 month of its due date. This is in line with regulated financial institutions.
Under the Data Protection Acts 1988 and 2003 you may request access to your personal records. Although there is an indicative charge set down in the acts for such requests it is not envisioned that GRID Finance will charge for requests from customers of the platform. This is subject to review anytime and without notice. You may request access to your personal records by emailing firstname.lastname@example.org.
– to be misleading, harmful, threatening, unlawful, libellous, defamatory, infringing of any intellectual property rights, abusive, inflammatory, harassing, vulgar, obscene, fraudulent, invasive of privacy or publicity rights, hateful, or racially, ethnically or otherwise objectionable;
– to contain software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
– to be unsolicited or unauthorised advertising, solicitations, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation;
– to be the private information of any third party, including, without limitation, addresses, phone numbers, email addresses, National Insurance numbers or other identifiers, credit card numbers and/or debit card numbers;
– to be an attempt to promote or market any goods or services for your own financial benefit;
You are entirely responsible for the legality and appropriateness of your member content. You may not post, transmit, or share other member’s content on the lending platform that you did not create or that you do not have permission to display, publish or post either within or outside the community lending platform.
You understand and agree that we may, but are not obligated to delete or remove (without notice), any content that in our judgment violates our values and philosophy as a company. You are solely responsible at your sole cost and expense for creating backup copies and replacing any of your content.
When you post your member content, you have authorised us to make such copies thereof as we deem necessary in order to facilitate the publication, display and storage of the member content on the community lending platform.
By posting member content to any part of the community lending platform, you automatically grant, and you represent and warrant that you have the right to grant, to us an irrevocable, perpetual, non-exclusive, transferable, fully paid, worldwide license (with the right to sublicense) to use, copy, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part) and distribute such member content for any purpose on or in connection with the lending platform, to prepare derivative works of, or incorporate into other works, such member content, and to grant and authorise sublicenses of the foregoing.
You may remove your content from the community lending platform at any time. If you choose to remove your member content, the license granted above will automatically expire. You accept that where you have removed your content an archived copy may remain. This is separate from personal information, the removal / updating of same or exercising any other rights can be completed as outlined separately within this document.
You agree to indemnify and hold each other member, us, our subsidiaries and affiliates, and each of GRID Finance’s directors, officers, agents, contractors, partners and employees, harmless from and against any loss, liability, claim, demand, damages, costs and expenses. This includes reasonable legal fees, arising out of or in connection with any of your content, your use of the community lending platform, your conduct in connection with the lending platform, or with other users of the lending platform or of any law or the rights of any third party.
When you visit the community lending platform, our servers automatically interpret your domain name and IP address. There is no other personal information interpreted. Interpreting your IP address allows us to better manage the platform for all members. This IP information is not shared with third parties unless there is a law enforcement reason to do so.
A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer, tablet or mobile phone browser from a website’s computer, and is stored on your device’s hard drive. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites. Many websites do this whenever a user visits their website to track online traffic flows.
When you are on the GRID Finance Platform, cookies tell us how you are engaging with the platform. We use this information to help improve our services to you, and to ensure that you have the best customer experience possible on our platform. It also helps us understand what type of device you are using the platform from. This assists us to design the best user interface for each device. It also helps us to recommend certain projects to you based on previous visits.
We use two types of cookies:
These cookies help make the customer experience more pleasant. As you move from page to page, these cookies prevent you from having to resubmit certain data and they keep you logged into the site for a period of time. They also support the security of your account by logging you out after 15 minutes of inactivity.
These cookies help us recognise you as a unique visitor. This helps us understand how you are engaging with the site and what type of content you like to view on the site.
Accepting and rejecting cookies
You can configure your browser to warn you when a cookie is about to be installed from any website. When it warns you, you will have a choice to accept/reject the cookie. Please note that if you reject a cookie, it will have a negative impact on your customer experience and the usability of the community lending platform.